What it means
ICM field guidance: colleagues often notice strain and help one another through difficult weeks. That connection can be valuable. It cannot be the only support plan when workers respond to crises, carry caseloads, and face repeated loss.
A manager should budget trained supervision, clear safety procedures, realistic workload, leave, and confidential support, then ask workers whether these options are actually usable.
ICM field application · illustrative
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Here is an example to work through. The linked source explains the idea or guest account. The next move is ICM guidance.
- Where it shows up
- A manager praises colleagues for looking after one another while workload and leave policies remain untouched.
- A useful move
- Keep peer connection and add funded supervision, reasonable coverage, confidential care, and a way for workers to report strain without penalty.
- What this does not prove
- Personal support cannot substitute for an employer's operating responsibilities.
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